AI Is Technology, Not a Product

John Gruber:

Wireless networking is pervasive too. But Apple doesn’t have “a killer wireless networking product”. Wireless networking simply pervades everything Apple makes. I’m hard pressed to think of a single product Apple makes that doesn’t use some combination of Wi-Fi, cellular, Bluetooth, and proprietary wireless protocols. There was a time, not too long ago, when Apple didn’t make a single product with wireless connectivity. Now it’s pervasive in all their devices. That’s more what AI is going to be like. There’s not going to be one “killer AI device”. Everything is going to be an AI device, to some extent, just like how everything today is a wireless connectivity device, to some extent.

I have been arguing AI is a technology and not a product for a while. While wireless technology is a good analogy in the context of a hardware company like Apple, a much more widely applicable analogy would be database (or more generically, storage) technology.

There is hardly a product out there which does not use a database in some form. But we don’t call them “database products” do we? As AI matures, I believe we similarly won’t call every product that uses AI an “AI product”.